Shipping Guide

* Indicates that the free shipping cost is for all over the Australia for those products which is less then 5kg and also free delivery for any product for Sydney metro area. To find out whether the product that you would like to purchase comes with free postage to your location, please add the product to cart then use shipping calculator in the cart page.

To provide a fast delivery service, all goods will be despatched within 24 - 48 hours of cleared payment received.

  •    -  Delivery is carried by Australia Post, CurriersPlease or other parcel carrier for all items less than 22kgs or less than 1.2m in any dimension length.
  •    -  Delivery to PO BOX is available if Australia post method is used.
  •    -  Shipping and Handling fees include all registered postage and handling fees.
  •    -  Products come with Transit Insurance. Any lost or damage on transit will be covered.
  •    -  COD is not available for the item that is posted, however, Cash on Pick up is available from Monday to Friday, 11.00am to 5.00pm except public holiday.
  •    -  Delivery time will take approximately 2 to 7 working days for major city metropolitan Area and 5 to 12 working days for outback area. For more details and estimate time for deliver, Plese click here.
  •   -  Delivery for bulky item or more than 22kgs will require street address, customers will need to leave the contact number as the courier might need to call in advance, also, there will be a need for assistance by the customer to help the driver to unload the item.

The purchased amount includes GST for all Australian buyer.

Please include your detail or Item number as reference for all Bank Direct Debit and Internet Transfer payments, failure to do so will result us in delaying identifying your payment, therefore delaying posting the item to you.

For Internet Transfer, the transfer receipt can be emailed to us at sale@bigdiscount.com.au  to speed up identifying your payment.